Question 1

How do I book an IXTAbox?

Accepted Answer

Simply click 'Book IXTAbox' in the header, select your location on the map, choose your dates and box model, then complete the secure checkout process. You'll receive a confirmation email with all the details.

Question 2

What sizes are available?

Accepted Answer

We offer two models: IXTAbox Pro 175 (175 cm) and IXTAbox Pro 190 (190 cm). Both models provide ample storage space for your gear, sports equipment, or luggage.

Question 3

How do I mount the IXTAbox?

Accepted Answer

The IXTAbox mounts to your vehicle's towbar in minutes. We provide a step-by-step guide and video tutorials. The box mounts at a comfortable height, making loading and unloading easy without ladders.

Question 4

What if I need to cancel my booking?

Accepted Answer

You can cancel your booking through the 'Your Bookings' section. Cancellation policies vary based on how close to your booking date you cancel. Check your booking confirmation email for specific terms.

Question 5

Is the IXTAbox weatherproof?

Accepted Answer

Yes, the IXTAbox is designed to withstand harsh weather conditions. It features a durable, weather-ready design that keeps your belongings safe and dry.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure payment system. Payment is processed securely and you'll receive a receipt via email.

Question 7

Can I extend my rental period?

Accepted Answer

Yes, if the box is available for extended dates, you can extend your rental through the 'Your Bookings' section. Additional charges will apply for the extended period.

Question 8

What should I do if I encounter an issue?

Accepted Answer

If you experience any problems with your booking or the IXTAbox, please contact our support team immediately. You can reach us through this support page or via the contact information in your booking confirmation.

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